Privacy Policy
Last updated 21 September 2026
On this page: who we are · what we collect · SMS and mobile messaging privacy · the LFAIT Backup tool · sharing, retention and deletion · Terms of Service
Who we are
LFAIT Backup is operated by Lebanese For Advanced Information Technologies SARL (“LFAIT”, “we”). You can reach us at info@lfait.com about anything on this page, including a request to delete data.
What we collect as a hosting provider
To open an account and run services for you we collect and keep the details you give us: name, company, email address, postal address, telephone and mobile number, the services you order, your invoices and payment records, and the support tickets you send us. We also keep operational records that come with running a server for you — IP addresses assigned to you, login and access times, and system logs.
We use that information to provide and bill for the service, to reach you about your account, to keep the platform secure, and to meet our legal and accounting obligations. Card details are never stored on our systems — payments are handled by the payment provider you choose.
SMS and Mobile Messaging Privacy
When you voluntarily provide a mobile telephone number and opt in to receive SMS communications from LFAIT, we may collect and process information including your mobile telephone number, consent status, consent date and time, communication history, message delivery information, and related technical records.
We use this information to provide account notifications, service alerts, billing communications, security notices, technical support communications, verification messages, and other service-related SMS communications that you have requested or authorized.
Mobile telephone numbers, SMS opt-in information, and SMS consent data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may disclose mobile information to service providers acting on our behalf, including telecommunications carriers, SMS messaging providers, infrastructure providers, and technical processors, solely where reasonably necessary to provide, deliver, secure, maintain, or support our messaging services.
We may also disclose information where required by applicable law, regulation, legal process, court order, or a valid request from a competent authority.
SMS consent is optional and is not a condition of purchasing or using LFAIT services.
Users may withdraw SMS consent at any time by replying STOP to an SMS message.
The full SMS programme terms - message types, frequency, message and data rates, STOP and HELP instructions, and a support contact - are set out in our SMS / Text Messaging Terms.
The LFAIT Backup tool
The rest of this section covers one specific piece of software rather than our hosting service, because it connects to a Google account.
What LFAIT Backup is
LFAIT Backup is an internal backup and administration tool. We built it for our own staff to protect our own systems. It is not a consumer product, it is not offered for sale, and it has no public sign-up: the only people who connect an account to it are LFAIT staff operating LFAIT infrastructure.
What Google account data it accesses
LFAIT Backup connects to Google Drive and requests two things, and nothing else:
- Files the application itself created, through the drive.file scope. This scope is restricted by Google to the application’s own files. LFAIT Backup cannot see, open, or manage the rest of your Drive — only the folder and the backup archives it created.
- The email address of the signed-in account, so the tool can display which Google account it is connected to and so an operator does not upload a backup into the wrong account.
LFAIT Backup does not read your documents, photos, messages, contacts or calendar. It does not request any scope that would allow it to.
Why it needs that access
To upload encrypted backup archives into a folder that the application creates in the operator’s own Google Drive, and to read those archives back when restoring a system. Listing and downloading its own files is how a restore works; without it a backup cannot be recovered.
How the data is stored and shared
- Backup archives stay in the operator’s own Google Drive. They are uploaded already encrypted.
- We do not transmit this data to any third party, and we do not share it outside LFAIT.
- We do not sell it, and we do not use it for advertising, profiling, tracking or training any model.
- Access is limited to LFAIT’s own staff, for operating and restoring LFAIT systems.
Retention, revoking access, and deletion
Backup archives are kept only as long as they are useful for recovery, and superseded archives are removed. You stay in control of everything the application stored:
- Disconnect the application at any time at myaccount.google.com/permissions. After that it can no longer read or write anything in your Drive.
- Delete the folder the application created in your Drive. Because it can only touch its own files, deleting that folder removes everything LFAIT Backup ever stored.
- Ask us to delete it by emailing info@lfait.com, and we will confirm once it is done.
Your choices, and how to reach us
You can ask us what we hold about you, ask for it to be corrected, or ask for deletion where we are not required to keep it, by emailing info@lfait.com. You can withdraw SMS consent at any time by replying STOP, and you can turn SMS notifications off in your client area without affecting your services.
Changes to this policy
If what we collect or what the tool accesses ever changes, this page changes with it and the date above is updated. Questions go to info@lfait.com.